Refund Policy
Effective Date: August 5, 2024
Ramaanya Foundation ("we," "us," or "our") is dedicated to ensuring a positive experience for our donors and supporters. This Refund Policy outlines the conditions under which refunds may be issued for donations made to our foundation.
1. Donations
Donations made to Ramaanya Foundation are generally non-refundable. However, we understand that there may be exceptional circumstances under which a refund request will be considered.
2. Refund Request Conditions
Refund requests will be considered under the following conditions:
- The donation was made in error.
- The donation amount was incorrect.
- The donor changed their mind shortly after making the donation.
3. Timeframe for Refund Requests
Refund requests must be made within 30 days of the donation date. Requests made after this period may not be eligible for a refund.
4. Process for Refund Requests
To request a refund, please contact us via email or phone, providing the following information:
- Full name
- Donation amount
- Donation date
- Transaction ID (if available)
- Reason for the refund request
Contact Information:
Email:
Phone:
5. Review and Approval
Upon receiving your refund request, we will review the details and notify you of the outcome. If approved, refunds will be processed through the original payment method within 14 business days of the approval notification.
6. Non-Refundable Donations
The following donations are non-refundable:
- Donations made more than 07 days ago.
- Donations made during fundraising events.
- Donations where tax receipts have been issued and used for tax deduction purposes.
7. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Ramaanya Foundation
Sumitra Devi Path, Kidwaipuri, Near Income Tax Golmber, Patna, Bihar-800001
Email: ramaanya.foundation@gmail.com
Phone: +91-9431812840, 0612-3500310, +91-7033632786
By making a donation to Ramaanya Foundation, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.